Logs

In this article, you will find the essential information you need for understanding the logs in Rapid.

Logs serve as a record of what was received and what was published by Rapid.
Log pages in Rapid are used to find faults in the system.

System Logs: covering the Rapid installation, this page showcases activity for events in the system (time, level, context, summary)

• A user would use these logs if detailed information was required about system events and activity
  • For example, to review what data was received from a third-party system, or to check the communication events between Rapid and a third-party system

Broadcast Logs: specific to the station that you select, this page showcases content that was published to the individual outputs on the chosen station

• A user would use these logs to check when content was published to a platform (destination) and what content was published (summary)
• To view the logs for a different station, change the station in the station picker.

Playout Logs: specific to the station that you select, this page showcases items that were played by the automation system on the chosen station

• A user would use these logs to check what items were received from an automation system (song, spot, link, etc.) and when the items were received
• To view the logs for a different station, change the station in the station picker.

User Logs: covering the Rapid installation, this page showcases the changes that individual users have made to the content in the system (time, user, action, changes)

• A user would use these logs to identify which Rapid user made changes within the system, and what changes were made

Controls and Dialogs

Across the range of log pages, you will find common controls and dialogs in the user interface that have the same function.

Search

• Find the logs of interest by entering your search query/term and selecting the Search button to only display log entries that contain your search query/term
• To remove the search filter, select the [x] button in the search box

Refresh

• Select the control to update the logs that are being viewed

Jump

The jump control is outlined in the capture of the user interface.

• Jump to a particular date and time in the logs to view the logs from that point, rather than from the current system time

Download

The download control is outlined in the capture of the user interface.

• Download the logs to a user’s local machine as a ZIP file, which the user can then review locally rather than via a browser

Dialog for Jump

After selecting the Jump control, you can jump to a different day/time in the log of interest:

• Rapid will show the most recent logs if the option for Now is selected
• Rapid will show the logs from the date and time specified if the option for “Earlier time” is selected

Dialog for Download

After selecting the Download control, you can download logs:

• From midnight today until the current time
• From yesterday
• From a custom range that you specify

HOME | Overview

In this example of the user experience in Rapid, consider the page named “HOME | Overview”.

In the navigation menu, in the SYSTEM group, select the link for Logs.

SYSTEM | Logs

tab, Broadcast

At the top of the page, select a station from the list. Each entry in the log indicates date/time, output and destination, summary of the content, link to any further content, and status indicator.

• Date and time of the event
• Output and destination that was updated
• Summary of the content that was updated
• Link to any further content for the event
• Status indicator to illuminate if the update was a success or a failure

Select the Filter button to focus the display of broadcast events by status: All, Success, Failure.

tab, Playout

At the top of the page, select a station from the list. Each entry in the log indicates time, album cover, title/artist/album content, duration of live playout event, playout source, and type of playout event.

• Time the event started playing
• Album cover that was used for the event (or default Rapid logo if no imagery was available)
• Title, artist, album content that was used for the event
• Duration that the playout event was live in Rapid
• Playout source
• Type of playout event

Select the Filter button to focus the display of playout events by type: SONG, LINK, SPOT, SPEECH, OTHER.

SYSTEM | Logs

tab, System

Each entry in the log indicates date/time, log level, context information, and summary information.

• Date and time of the event
• Log level for the event
• Context information about the event and its connection to the parts in the system
• Summary information about the event

tab, User

Each entry in the log indicates date/time, username, action, and changes.

• Date and time of the event
• Username that is applicable to the event
• Action that describes what content was changed
• Changes that showcase the original content and the new content

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